Empowering Front-Line Managers to Lead at Scale With Purpose-Built Technology and Processes

Front-line managers are the greatest leverage point for health systems to achieve employee, clinical and financial outcomes—and they are also the most overwhelmed. New stresses have made this role more challenging than ever before: Today's managers are younger, they have greater spans of control and they have fewer experienced team members to augment their leadership efforts. Trends will be shared based on work Laudio and our analytics/statistical team has done on our unique data (covering >100,000 front-line team members nationally).

The solution is to reduce the administrative work of these critical leaders and free up their time to focus on the activities that have the greatest proven impact on employee, financial and clinical outcomes. Unique data will be shared that shows the types of leader actions and the impact that they have, with statistical significance. Health system executive speakers, who are leaders in their own roles (CHRO, COO, CNE) in nationally known systems, will share a few different technologies and creative/cultural approaches they've taken to building solutions for their managers to operate with greater effectiveness and efficiency at scale.

Learning Objectives:

• Recognize the systemic trends affecting front-line managers of all disciplines and the stress these trends place on managers.
• Evaluate the relative strengths of different approaches, processes and technology for equipping managers to lead at scale.

Speakers:

Tim Darling
Co-Founder/President
Laudio/Laudio Insights

Deanna W. Dudley
Chief Human Resources Officer
El Camino Health

Rowell Daniels, PharmD, MS, FASHP
COO
UNC Hospitals

Bryan W. Sisk, DNP, MPH, RN, NE-BC, CENP
SVP, Chief Nursing Executive
Memorial Hermann Health System

Continuing Education Credit

ACHE Qualifying Education Credit

This recording is eligible for 1 ACHE Qualifying Education credit.

ACHE Education credits will be automatically updated in your My ACHE account upon completion of the recording.

Interprofessional Continuing Education Credit

In support of improving patient care, the American College of Healthcare Executives is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the American Academy of PAs (AAPA) to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive a maximum of 1 Interprofessional Continuing Education (IPCE) credit for learning and change. For further information about Joint Accreditation credits and certificates, please click here.

Physician Continuing Medical Education

The American College of Healthcare Executives (ACHE) designates this live activity for a maximum of 1 AMA PRA Category 1 Credits^™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Nursing Education

The American College of Healthcare Executives designates this live activity for a maximum of 1 contact hours of continuing nursing education.

Continuing Pharmacy Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 1 contact hours of continuing pharmacy education credit. 

Continuing Social Work Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 1 contact hours of continuing social work education credit.

Physician Associate/Physician Assistant Continuing Education

The American College of Healthcare Executives has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for a maximum of 1 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.