We don’t need the smartest people in our organizations in order to make the smartest decisions and to consistently solve organizational challenges, but what we need to develop are intelligent teams. Intelligent teams come up with ideas and solutions that are far better than individual ideas. Intelligent teams draw on diverse sets of knowledge and experiences of the team members and are able to share this knowledge as well as allow this knowledge to influence the outcomes. This process requires team leaders that are highly aware of the processes that drive team dynamics, including affinity bias, psychological safety, strong sense of belonging as well as the ability to welcome and resolve conflicts in positive ways.

In this webinar, presenters will discuss the strategies that team leaders can use to create cohesive, diverse teams that are highly safe and highly functioning.

Learning Objectives:

• Identify how high-functioning teams build trust and belonging as well as understand the concepts of trust affinity and bias.
• Describe how high-functioning diverse teams can overcome common conflict situations to remain united in a common mission.

Speakers:

Marzena Buzanowska, MD, sociate medical director of continuous improvement, River City Rehabilitation and Spine

Mary Rensel, MD, assistant professor of medicine at the Cleveland Clinic Lerner College of Medicine and director of Pediatric Multiple Sclerosis and Wellness, Mellen Center, Cleveland Clinic

Tiffany A. Love, PhD, FACHE, associate vice president/CNO, The University of Vermont Health Network, Porter Medical Center

ACHE Qualifying Education Credit 

This activity is eligible for 1 ACHE Qualifying Education credit toward earning or maintaining your FACHE credential. 

Credits must be self-reported at My ACHE upon completion of this activity.